ShieldQ privacy policy

Privacy Policy

ShieldQ is a service provided by Interfax Communications Ltd., which recognizes the importance of protecting the privacy of all information provided by its users through both the ShieldQ website, as well as through the use of its products and services. We have created the following policy guidelines in order to ensure that ShieldQ users' rights to privacy are fully respected.

What types of data does ShieldQ gather?

Personal information is collected through various registration and request forms. The forms require the user to insert contact information such as name and email address. Unique identifiers such as a password and user name are collected to verify your identity, as well as to identify your account in our record system. Contact information is used to send our users billing and account information, and updates on the company and its services. Upon request, ShieldQ will enable users to "opt-out" of any further service notifications. ShieldQ acquires its users' IP addresses in order to help diagnose problems with its server.

Personal and contact information

ShieldQ will not reveal any personal information that users provide to us to a third party without permission. However, if ShieldQ has determined a user to have abused the service, i.e., used the service contrary to the terms of service, we reserve the right to disclose the identity of users to any party, including but not limited to law enforcement bodies, to stop abuse of the service.

Information in fax messages and document uploads

Information that registered clients receive into service will be confidential. Specific information will be accessed only in cases where support or repair is required. In such cases, information from messages received through the ShieldQ system will not be disclosed to anyone other than those required to repair the problem. Additionally, sample messages may be monitored by ShieldQ for quality assurance purposes.

External links

Our site contains links to external sites. ShieldQ is not responsible for the information or data collection processes of these external sites; the information is simply provided as a service to our customers. If you have questions about the data collection practices of linked sites, please contact those companies directly.


Please click the following link for our compliance statements.


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If you have any questions about this privacy statement, the practices of this site, or your transactions through ShieldQ, you can /en/contact us.

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